Refund Policy

Refund Policy

Because our products are digital goods delivered instantly, all sales are final. However, we stand behind everything we sell and will always make it right if a product does not work.

1. All sales final

Once a digital product has been delivered it cannot be "returned", so we do not offer refunds for change of mind, accidental purchase, or buyer's remorse.

2. When you are covered

You are fully covered under warranty if:

• The product was never delivered, or
• The product does not work / is dead on arrival, or
• The product stops working within its stated warranty period.

In these cases we provide a free replacement first. Open a Replace ticket with your order ID and proof (a screenshot of the issue). Proof is always required.

3. If we cannot replace

If we are unable to provide a working replacement for a valid, proven warranty claim, we will issue store credit or a refund for that item at our discretion.

4. Not covered

Warranty does not cover accounts banned or broken due to misuse, changing/sharing details against instructions, chargeback abuse, or claims without proof.

5. How to claim

Open a Replace ticket in our Discord or a support ticket on the store, include your order ID and proof, and our team will handle it as fast as possible.