Privacy Policy
VeaX Supply respects your privacy. This policy explains what we collect and how we use it.
1. Information we collect
We collect only what we need to process your order: the email address you provide at checkout, order details, and payment confirmation data from our payment processors. We do not store your card or crypto wallet credentials.
2. How we use it
- To deliver your product and send order confirmations
- To provide support, warranties and replacements
- To prevent fraud and abuse
3. Payment processing
Payments are handled by third-party processors (including cryptocurrency and PayPal). They process your payment under their own privacy policies; we only receive confirmation that a payment succeeded.
4. Sharing
We do not sell or rent your personal data. We share information only where required to deliver your order (e.g. our store platform) or to comply with the law.
5. Data retention
We keep order records for as long as needed to provide warranties and meet legal obligations. You may request deletion of your data by contacting support, subject to those obligations.
6. Your rights
You can request access to, correction of, or deletion of the personal data we hold about you by opening a support ticket.
7. Contact
For any privacy question, open a ticket or reach us on Discord.